Privacy Policy
Overview
Qytravo ("we", "us", "our") respects your privacy. This policy describes what data the Qytravo desktop application and website (qytravo.store) collect, how that data is used, and the choices you have. We are committed to complying with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
The core principle behind Qytravo is privacy by design: the application runs entirely on your local machine and is architected to collect the absolute minimum data necessary to deliver its functionality.
Data we collect
Qytravo collects very little data. We distinguish between data processed locally on your machine and data processed by third parties during purchase.
Local data (on your machine only)
- License key — a cryptographic key stored locally to activate the software.
- Machine fingerprint — a hash of system identifiers used solely to bind your license key to your PC (see Machine identification).
- Network route measurements — ping and routing data collected during active use to provide the core Qytravo functionality. This data never leaves your machine.
None of the above data is transmitted to our servers. It exists only on your local device.
Purchase data (processed by PayPal)
- Email address — collected by PayPal during the payment process for order confirmation and receipt delivery.
- Transaction records — PayPal retains payment metadata (date, amount, transaction ID) for their own records and to comply with financial regulations.
We do not have direct access to your PayPal account or payment card details. All payment processing is handled entirely by PayPal.
Website data
The Qytravo website (qytravo.store) does not collect any personal data through tracking, analytics, or advertising. The site makes two kinds of network requests: (1) the buy page reads your machine ID from your locally running Qytravo engine to bind your license to your PC — this happens over localhost and never reaches external servers; (2) if you pay in-site, the PayPal checkout loads directly from PayPal (see their privacy policy). After a completed payment, our order webhook receives your buyer email, machine ID and order ID from PayPal solely to mint and email your license key — this purchase record is kept for support, refunds and re-activation.
How we use your data
The data we handle is used exclusively for the following purposes:
- License activation — to verify your purchase and activate Qytravo on your machine.
- Product functionality — machine fingerprinting and network route measurement are essential to how Qytravo works.
- Customer support — if you contact us at support@qytravo.store, we will use your email address solely to respond to your inquiry.
We do not use your data for marketing, profiling, advertising, or any purpose unrelated to providing the software and supporting you as a customer.
License verification
License keys are verified offline using a cryptographic signature embedded in the application. No data is sent over the network during the verification process. The key is checked against a public key embedded in the binary — no server call is required.
This means:
- Qytravo can be activated without an internet connection.
- No data about your license usage is transmitted externally.
- The verification is resistant to tampering through standard cryptographic methods.
Machine identification
Qytravo generates a stable machine fingerprint — a one-way hash derived from system-level hardware identifiers. This fingerprint is used solely to bind your license key to your specific PC and prevent unauthorized redistribution.
Key facts about the machine fingerprint:
- It is a one-way hash — the original hardware identifiers cannot be reverse-engineered from it.
- It never leaves your machine — no network request is made to transmit it.
- It is used only for license binding — it is not used for analytics, tracking, or any other purpose.
- Changing hardware components may require re-activation; contact us at support@qytravo.store if this occurs.
Third-party services
We use a minimal number of third-party services. Each is described below:
| Service | Purpose | Data processed | Privacy policy |
|---|---|---|---|
| PayPal | Payment processing | Email address, payment details, transaction metadata | PayPal Privacy Policy |
We do not use any analytics services (e.g., Google Analytics), advertising networks, social media trackers, or any other third-party scripts on our website.
Your rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
Right of access
You have the right to request confirmation of whether we process any personal data about you, and to receive a copy of that data. Since we collect minimal data, this typically consists of your purchase email and transaction reference.
Right to rectification
You have the right to request correction of inaccurate personal data. If your purchase email is incorrect, contact us to have it updated.
Right to erasure ("right to be forgotten")
You have the right to request deletion of your personal data. Upon receiving such a request, we will delete your email and transaction data from our records within 30 days, unless retention is required by law.
Right to data portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format. Upon request, we will provide your data in CSV format.
Right to object
You have the right to object to the processing of your personal data. Since we use your data solely for license management and customer support, objecting may limit our ability to provide those services.
Right to withdraw consent
If processing is based on consent (e.g., contacting support), you may withdraw consent at any time by contacting us.
Right to lodge a complaint
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. If you are in the EU/EEA, you can find your local data protection authority here. California residents may contact the California Attorney General.
To exercise any of these rights, contact us at support@qytravo.store. We will respond to all requests within 30 days.
Data retention
| Data type | Retention period | Location |
|---|---|---|
| License key & machine fingerprint | For the lifetime of your license (until you request deletion) | Your local machine only |
| Purchase email | Retained as long as needed for customer support and legal obligations | Our secure records |
| Transaction metadata | Retained by PayPal per their own retention policy | PayPal servers |
| Support correspondence | Retained for 2 years after last contact, then deleted | Our secure email system |
| Network route measurements | Purged when the application is closed or uninstalled | Your local machine only (RAM) |
You may request early deletion of your purchase data at any time by contacting support@qytravo.store.
Data security
We take the security of your data seriously. Measures we take include:
- Local license data is stored using standard OS file permissions on your machine.
- Network route measurements exist only in memory and are purged when Qytravo closes.
- Support emails are handled through standard secure email infrastructure.
- PayPal handles all payment data using their industry-standard encryption and PCI DSS compliance.
While no method of transmission or storage is 100% secure, we believe Qytravo's architecture inherently minimizes risk by limiting data collection in the first place.
Children's privacy
Qytravo is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at support@qytravo.store and we will promptly delete it.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Effective date" at the top of this page and, where appropriate, notify you by other means (e.g., a notice on the website).
We encourage you to review this policy periodically. Your continued use of Qytravo after changes are posted constitutes acceptance of the updated policy.
Contact
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: support@qytravo.store
- Website: qytravo.store